Privacy Policy

1. Information We Collect
At cowsbrand.com, we collect:
• Personal identifiers (name, email, shipping/billing address)
• Payment details (processed via secure encryption)
• Technical data (IP address, device/browser information)
• Usage patterns (pages visited, products viewed)

2. Purpose of Data Collection
Your information enables us to:
• Process and fulfill orders
• Provide customer support
• Improve our products/services
• Prevent fraudulent activity
• Send marketing communications (with consent)

3. Legal Basis for Processing
We process data based on:
• Contractual necessity (order fulfillment)
• Legitimate business interests
• Your explicit consent (for marketing)
• Legal compliance requirements

4. Data Sharing Practices
We may disclose information to:
• Payment processors (Stripe, PayPal)
• Shipping carriers (Canada Post, FedEx)
• Analytics providers (Google Analytics)
• Legal authorities (when required by law)

5. International Data Transfers
For customers outside Canada:
• Data may transfer to Canadian servers
• Protected by Standard Contractual Clauses
• Subject to GDPR protections where applicable

6. Your Rights
You may:
• Access your personal data
• Request corrections
• Delete your information
• Restrict processing
• Object to marketing
• Request data portability

7. Data Security
We implement:
• 256-bit SSL encryption
• Regular security audits
• PCI-DSS compliance
• Two-factor authentication for staff

8. Retention Periods
We retain data:
• Active customers: 5 years
• Order records: 7 years (tax compliance)
• Inactive accounts: 3 years

9. Cookies & Tracking
Our site uses:
• Essential cookies (shopping cart functionality)
• Performance cookies (analytics)
• Marketing cookies (with consent)
Manage preferences via browser settings

10. Policy Updates
We may modify this policy. The current version is always available at cowsbrand.com/privacy

11. Contact Us
For privacy concerns:
• Visit our Help Center at cowsbrand.com/help
• Contact your local data protection authority